Refund policy

Returns & Refunds


If something’s not right, we’ll sort it.


You’ve got 14 days from when your order turns up to get in touch about a return or exchange.


The basics:

– Items need to be unused, unworn, and in the original packaging

– Return postage is on you (unless we messed up or something arrived damaged)

– Use a tracked service if you can — we can’t take responsibility for stuff that goes missing on the way back

– Once the item’s back with us and checked over, we’ll process your refund or swap

Custom or made-to-order items can’t be returned unless there’s a fault


How to return something:

Drop us an email at [your email address] with your order number, what you’re returning, and why.

We’ll reply with the return address and what to do next.


Just a heads-up: if you send something back without letting us know first, we might not be able to process